Versand
Effective Date: 25th of May, 2025
Thank you for shopping with LMV™ Aura Edition. Below is our shipping policy outlining delivery times, tracking, and related information.
1. Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Times & Methods
We offer free worldwide shipping on all orders. Estimated delivery times:
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United Kingdom & Europe: 5–10 business days
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United States & Canada: 6–12 business days
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Asia & Australia: 7–14 business days
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Other International Locations: 10–20 business days
Please note: Shipping times may vary depending on local customs procedures and regional logistics.
3. Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.
4. Delays
While we do our best to ensure timely delivery, delays can occasionally occur due to factors outside our control (e.g., customs, natural events, or postal disruptions). If your order is significantly delayed, please contact us at support@lmvofficial.com.
5. Customs & Duties
International orders may be subject to customs fees or import duties depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping cost.
6. Address Accuracy
Please ensure that your shipping address is complete and accurate. Onyx Growth Limited is not responsible for orders shipped to incorrectly provided addresses.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 7 days of delivery and we’ll help resolve the issue. For damaged items, photo evidence may be required.
Contact Information:
Onyx Growth Limited
466 London Road, Isleworth, Middlesex, United Kingdom, TW7 4BF
Email: support@lmvofficial.com
Phone: +44 7418 325053